ECC-ESC International GmbH

Our services

The advantages for you

We make every effort to provide you with the perfect service before, during and after the repair. Below you will find an overview of the various services we can offer you. We’re always working to expand our range of services, too.

Certified repairs

Of course, we offer you only the best service. Therefore, our services are carried out exclusively according to the repair specifications of the manufacturer. The manufacturers Samsung, HUAWEI and WIKO award us new quality seals several times a year through regular inspections.

Complete service package

We try to make it as easy as possible for you: that’s why we offer a complete service package. We will take care of any kind of repair and service for your phone, tablet and other gear. Whether it’s screen replacement, screen protector application, new setup for user changes, data backup, software updates or data deletion - we really do everything.

Waterproof check

Using our special repair procedures, we also find out how waterproof your phone is. The IP66/IP67 protection of your phone or tablet is not lost.

Quality control

Every repair is subject to a strict final inspection, which once again checks all features according to the manufacturer’s specifications.

Privacy repair

Can’t let your phone or tablet out of your sight for a minute? At the Nordhorn Repair-Dome, you can watch the technician repair your device in person. No one but the technician sitting in front of you comes into contact with your phone or can access your data.

Private and business customers

We treat everyone the same! Whether it’s individual or business customers, we repair every broken phone, tablet or wearable. In addition, we offer business customers an extended service, e.g. with a pick-up and delivery service in the vicinity of our location in Nordhorn.

Device buy-back

Your phone’s broken and you’re not sure a repair’s worth it? We’ll be happy to evaluate your device and you can decide whether you want it repaired or whether you want to sell it to us.

Original spare parts

Quality is our top priority. That’s why we only use original manufacturer parts for your Samsung, HUAWEI or WIKO device. For phones, tablets or wearables from other manufacturers, we always use parts that are faithful to the originals.

Free check

We check the performance of your phone or tablet for free. We’ve all experienced it: technical issues, connection problems, software status or apps can have an extreme impact on the speed of your phone or tablet. We will help you with simple tips and, if you want, carry out recommended services.

Manufacturer’s warranty

With all repairs, your device remains covered by the manufacturer’s warranty. Even if we carry out paid-for, non-warranty repairs during your phone’s warranty period.

ISO certified

Our Repair Centre is subject to comprehensive ISO certification every year and has been continuously certified DIN EN ISO 9001:2015 since 2002.

Qualified technicians

Our repairs are carried out exclusively by qualified and certified technicians. So you don’t have to worry about your phone. Several times a year, our technicians retake the manufacturers’ training courses so that they can carry out all repairs at the highest quality.

Live repairs

In the Repair-Dome in Nordhorn, the monitor will show you each an every step taken to repair your phone. Make yourself comfortable in our lounge, enjoy a quick coffee and get a constant look-out over what the technician’s doing with your device.

Instant repairs

For Samsung, Apple, Huawei and Wiko devices, we repair immediately on-site in our local store. How about a coffee in our Repair-Dome Lounge while you wait for us to repair your device?